# Armando Client Management — Product and Agent Documentation

> Public resources for Armando at armando.avo42.com.

## What Armando does

Grow and retain B2B clients with tailored account management playbooks, shared client context, and follow-through in Slack. Built for agencies and consultancies.

Armando helps a team turn client context into a useful next action, prepare the material for that action, record the outcome, and agree the follow-up.

## A useful starting point for each role

Founders: delegate client growth with a clear view of opportunities, risks, and who owns the next action.

Account managers: prepare better client conversations, follow a shared playbook, and keep commitments moving.

Delivery leads: preserve decisions and client knowledge through handovers and spot changes that affect the engagement.

## Setup and implementation

Start with a small group of client relationships and agree what you want to improve. Bring in approved client notes, tailor the playbook, and assign owners. Work through the actions in Slack and review the outcomes with your team.

The scope, external sources, training, and price are agreed directly with the Armando team. There is no published self-serve pricing or automatic signup on this website.

## Slack, context, and control

The product workflow uses Slack for recommendations, preparation, and recording outcomes. Selected Notion pages and client notes are starting sources; additional connection requirements are agreed during setup.

Your people approve what to send to clients. The public landing-page demo uses fictional Northstar data, keeps state in memory, and sends no client messages. It does not connect to a real Slack workspace.

## Public developer and agent resources

This is the public Armando client management site at armando.avo42.com. It publishes product documentation, starter playbooks, a sitemap, and llms.txt.

There is no public Armando API, OpenAPI specification, SDK, authentication flow, or MCP endpoint on this website. Contact the team to discuss integration needs; this page does not imply those interfaces are available.

## Reading this site as an agent

Request the homepage, /docs/, or /resources/ with Accept: text/markdown for Markdown, or Accept: text/html for HTML. Responses include Vary: Accept. Quality values and explicit q=0 exclusions are honored. Unsupported representations receive HTTP 406.

You can also fetch /index.md, /docs/index.md, /resources/index.md, and /llms.txt directly. A missing document returns HTTP 404; Markdown requests receive a Markdown error with links to the homepage, docs, and sitemap.

## The experience behind Armando

Leszek Knoll and Matt Warcholinski built a software development agency from zero to 110 people and successfully exited. They report 17% revenue growth and 20% EBITDA growth through account management in their own agency. These are historical founder results, not measured Armando customer outcomes.

Their purpose is to help teams care for long-term client relationships consistently, with knowledge and follow-through that stay with the organization.

## Resources and contact

- [Homepage](https://armando.avo42.com/)
- [Starter playbooks](https://armando.avo42.com/resources/)
- [llms.txt](https://armando.avo42.com/llms.txt)
- [Sitemap](https://armando.avo42.com/sitemap.xml)
- [Contact Armando](mailto:m@avo42.com)